Q: What does the website migration service involve? Will my website be secure?
A: The web site migration service that we are offering is free of charge (within a certain limit). We will transfer your website(s) to our top–tier cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can result in lost info and unnecessary downtime. That is why we will perform all that for you for free!We have proficient administrators whose sole job is to ensure that your web site functions precisely as it did on your old web hosting platform. The administrators are well–versed in migrating custom–made websites, as well as websites that are based on famous scripts such as WordPress and Joomla™.
Q: Website migration sounds like a lot of work. How much time does it take?
A: While we can’t give you an exact time frame, because there are a lot of variables, among them the size of the files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our very best to migrate your website within 48h, and in certain cases – within 24h (when the content is not large).
Q: What details will I need to give to your Website Migration Department?
A: We do not gather any personal details. We will require, however, the login info for your present hosting account along with the name of the web site that you would like to migrate.
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: Your web site will continue to work just like it did before with your former web hosting provider. When we are done with the transfer, your website will be configured to work on our platform and we will alert you to preview it. If it is working correctly, all you will have to do is modify the NS records associated with your domain. Your website will be transferred over to us without any downtime whatsoever.
Q: Will my present web hosting provider discover that I’m leaving them?
A: No. We will never get in touch with your hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Which web hosting platforms do you support?
A: Yep. We support all common Linux–based web hosting platforms. We do not support Windows–based web hosting platforms, as we don’t offer Windows hosting services ourselves.Additionally, we do not support proprietary website creation and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.