A 99.9% Server Uptime
Our web hosting system is based on a steady, top–notch hardware architecture and a significantly customized variation of Linux. So, irrespective of what your site is, or how many web site visitors you have, or even in case there is a DDoS assault, our physical servers will stay up and your sites will stay online.
All our web hosting plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to deliver a premium–quality hosting service, you can scarcely rely on the default network configuration in a datacenter. We have built our own custom internal network to ensure a hypersonic connection speed with the outside world.
And because of this, no matter which datacenter facilities you pick: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not content with our hosting services, or if you find them inadequate, or if you decide that you should have a VPS servers rather than a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control of your domains even if you delete your hosting account with us.
24/7 Technical Support
We have meticulously handpicked each individual member of our 24x7 support department so that we can offer you the best possible client support you can possibly get. Each of our tech support engineers has several years of experience working with hosting accounts behind his back, hence they know very well what they are doing. Plus, they’re available to you 24/7 – you’ll be able to contact them at any time and they will reply back to you ASAP.
Their average response time is less than twenty minutes, while with other web hosting suppliers you have to wait around for days. Plus, we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to in less than 60 minutes.