Support Channels

  • Video Tutorials
  • Video Lessons

  • Our step by step video lessons will assist you with any task within the web hosting Control Panel.

  • Ticketing System
  • A Ticketing System

  • Our support team is at your service 24x7 to reply to your tech queries. Expect a solution in less than 60 mins after you have submitted the ticket.

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Forms of Support

  • Shared Hosting Support
  • Web Hosting Support

  • If you have concerns using our web hosting services or want more resources for your websites, just let us know and we’ll give you the best tips and advices.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • If you run into troubles utilizing your SolusVM admin panel, or with any of the free web applications the VPS has been pre–installed with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • We’ll be working round the clock to aid you with any given server maintenance process or to help you change the current set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and simple to use. Nevertheless, if, at any moment, you require help, you'll be able to depend on our 24/7 technical support service.
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