Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Warranty

  • Our tech assistance team is on duty day–and–night to reply to each of your service tickets. Each ticket you submit to us is going to be responded to within up to sixty minutes. If your situation demands assistance from one of our administrators, we’ll address the ticket to the technician on duty and will inform you that the case is being resolved.

  • Top quality support service
  • Expert Client Assist Service

  • We are on line for you round the clock to provide information and technical support and also to assist you with any issue that you could encounter while monitoring your virtual server. We are able to support all installed in advance applications, including your OS, server administration panel (depending on the VPS type) and the Hosting Control Panel made 100% by our developers.

  • Intuitive help center
  • An Educational Help Section

  • In the Hosting Control Panel that is available at zero cost with the virtual server, you can discover a practical Help zone, consisting of all you should have knowledge of when managing your internet sites and apps. We have introduced a wide selection of how–to articles and reviews and video guides that illustrate the standard website management duties in an easy to comprehend fashion.