Customer Support Channels
A 1–hour Response Guarantee
Giving quality support promptly is our top priority, so we backup each web hosting plan with a 1–hour ticket reply guarantee. When you submit a ticket or send us an email, our client tech support team will do their best to provide the most adequate resolution for your situation and to give you advice promptly.
A Top–quality Support Service
Contact us any time needed. Our crew of specialists will be online for you 24x7x365 to reply to all of your doubts and to correct any situation you will probably have. You can post a help and support ticket from the index Simple and Devinte OS Hosting Control Panel or drop a message any time. In addition, on business days, you can easily give us a call or work with the online chatting service.
An Intuitive Help Section
Our Control Panel features a wide–ranging know–how base which is built–into all sections. In each part, you’ll find a Help button that will load for you a group of step–by–step tutorials on how to employ a selected option or complete a particular action. Furthermore, we have created information films so its possible to get a better idea of the Control Panel’s interface.